Stapf is a traditional family business from Tyrol, with a history that spans generations. Our roots lie in genuine craftsmanship, which we continue to uphold to this day.

More about the history

Our collections are made in Tyrol, Austria – with extensive experience, modern expertise, and genuine craftsmanship. Short distances and a well-coordinated local team make each piece special.
Meet the people behind it

Yes. Visit our STAPF Experience Store directly at our company location in Wörgl, Tyrol (Michael-Pacher-Straße 13, 6300 Wörgl, Austria). Here you can discover our collections, experience the production up close, and take part in a guided tour through the store and manufactory. Our knit and "walked" (felted) wool fabrics are created right on site.

Sustainability is a given for us. That’s why we focus on regional production, selected natural materials, and durable, timeless designs. Our pieces are designed to accompany you for many years to come.

Experience up close how our materials are processed and discover the creation of our pieces on site. Reserve your spot now for a tour of our Experience Store and the production in Tyrol.

Yes, group tours of our Experience Store and production are possible. This way, you get an exclusive insight into our working methods and craftsmanship. Inquiries & information: service@stapfo.shop

Yes. Stapf runs a B2B/wholesale program for retail partners.. If you are interested, you can apply through our page “Become our Partner” and then conveniently place orders through our B2B portal.

At Stapf, we use high-quality natural materials such as fine merino, sturdy Shetland, and soft lambswool, as well as certified organic cotton and alpaca. They offer the highest wearing comfort, are breathable and durable – the foundation of our timeless designs.

Walk is made from entangled wool that gains its characteristic texture through controlled felting. It retains the natural elasticity of the knit while being wind-resistant, shape-retaining, and temperature-regulating, making it wearable all year round.

Use our free size and style consultation via WhatsApp. We personally assist you in choosing the right size, fit, and model.

Our fits are designed to be timeless and comfortable, with most models running true to size. Detailed information can be found directly on the respective product under “Find my size.”

Wool is naturally easy to care for and often refreshes simply by airing. If needed, we recommend gentle hand washing or the wool program at a low temperature. Please always follow the care instructions on the label.
Here you will find all the tips for proper care

We offer a 3-year warranty on our products. If defects occur within this period, we will repair your Stapf piece free of charge – regardless of where it was purchased.

Yes. By signing up for our newsletter, you’ll get 10% off your first order. We’ll also keep you regularly updated on exclusive offers, seasonal promotions, and special benefits - directly by email and in our online shop.

With our 3-year warranty, we want to help you enjoy your STAPF piece for as long as possible. That’s why we cover repairs for damages such as holes, opened seams, missing buttons, as well as normal wear and tear that can occur over time. Our goal is to preserve your garment rather than replace it.

Excluded from the warranty are damages caused by improper use or treatment that does not follow the care instructions. This includes, for example, garments that have shrunk, become misshapen, or damaged due to incorrect washing, drying, or care. Please always follow the care instructions on the care label or the care tips on our Stapf Care page.

With the Stapf Care voucher, you give your Stapf product a fresh new look. The voucher is valid for one item that you purchased within the last three years. You can send us your garment once a year indefinitely, and we will gently remove pilling and take care of minor repairs.

Yes, we are always happy to welcome dedicated individuals who share our values. You can find open positions and more information on our career page.

No, you can also order without a customer account. However, for a more convenient experience, we recommend creating an account – this way you have access to your orders, addresses, and shipment tracking at any time.

You can return your order within 30 days of receipt. Use our returns portal to download your return label.

Yes - shipping is free within the EU for orders over €150. For orders under €150, shipping costs €5.

Returns and exchanges within the EU: All returns - including exchanges - cost €5. You pay the fee directly when registering your return in our returns portal. Returns are accepted within 30 days of receipt.

Switzerland and all other countries: You arrange and pay for return shipping yourself.

Yes, after shipping you will automatically receive an email with your tracking link. If it does not arrive, please feel free to contact our customer service.

Yes, we ship worldwide. Shipping to Switzerland costs 20 CHF, and shipping to all other countries outside the EU costs €50.

Import VAT and customs duties are not included in the price. The shipping provider will collect these charges, along with its own handling fee, before delivering your order.

You can find all the details about shipping options and costs here: Shipping terms

Within Europe, the delivery time is usually between 2 and 5 business days – depending on the respective shipping provider.

Stapf does not advertise a separate express option. Orders are prepared within 1–2 days and typically arrive in 3–5 working days within the EU.

You can reach us by email at service@stapfo.shop, through our contact form, or via WhatsApp. Whether you need size advice, have product questions, or need help with your order – we are happy to assist you.